Install it
On your phone, go to account.crackmac.net, add Companion to your library and press Download for Android. The Get it on your phone page walks you through it.
SupportCrackMac Companion
CrackMac Companion
help.
Companion is the CrackMac phone app: a remote for CrackTV, Send to TV, your house, your cameras and every CrackMac app.
Getting started
Get going in three steps.
Pair it
Open Devices in Companion. Your phone and the TV, PC or CrackHome screen show the same six digits. Confirm on both.
Link it to your account
Link the app to your account under Devices, and new versions arrive inside the app.
Common questions
The remote doesn't do anything
Turn on the phone remote in CrackTV under Settings → Devices, and make sure your phone and the TV are on the same Wi-Fi.
The Home tab is empty
Pair your phone with the CrackHome screen first. On the screen, go to Service Center → Phones, enter the service PIN and pair with the six digits.
Why can't I unlock doors or turn off the alarm?
That's on purpose. Locks, the alarm and covers stay on the wall screen and are never sent to a phone.
The Cameras tab is empty
On the PC, open CrackWatch, go to Settings → Phone viewing, switch it on and pair your phone. The first time, Windows asks once for permission.
Does it work away from home?
No. Companion talks to your devices over your own Wi-Fi only. Nothing goes over the internet.
Still stuck?
Email us.
Write to [email protected] and say which app it's about, what you did and what you saw. A screenshot helps. Never send your password.